weeyin Posted August 4, 2015 Report Share Posted August 4, 2015 Worse than that, it's the club they are trying to buy that doesn't have them. Maybe Les will lend them his iPhone. Quote Link to comment Share on other sites More sharing options...
Cornelius_Tabernacle Posted August 5, 2015 Report Share Posted August 5, 2015 Quote Link to comment Share on other sites More sharing options...
kmmfc Posted August 5, 2015 Report Share Posted August 5, 2015 Signed up my nephew for a junior membership last Thursday and have had no response yet from the Well Society. Sent a couple of e-mails and still received no response. Poor from the Well Society. Quote Link to comment Share on other sites More sharing options...
superward Posted August 5, 2015 Report Share Posted August 5, 2015 Worse than that, it's the club they are trying to buy that doesn't have them. Maybe Les will lend them his iPhone. It was about having a reliable connection in the meeting room at the time so they could do a live video link/audio broadcast was it not? Response was there was no connection to do it? Not that they don't have internet/phone lines full stop. We know they do as they have email addresses and phone numbers which are used! Haha. 1 Quote Link to comment Share on other sites More sharing options...
Kmcalpin Posted August 5, 2015 Report Share Posted August 5, 2015 Response was there was no connection to do it? Not that they don't have internet/phone lines full stop. We know they do as they have email addresses and phone numbers which are used! Haha. Exactly what I was thinking. Quote Link to comment Share on other sites More sharing options...
weeyin Posted August 5, 2015 Report Share Posted August 5, 2015 Response was that they were using a meeting room with no internet or phone connection. That is still a major failing on their part given that they used long distance and overseas members in their original publicity drives and marketing and then conduct meetings in a way that knowingly excludes them. I brought that to their attention for the very first meeting and they acknowledged the issue (with that excuse), which means for every meeting since then they have knowingly excluded us. At the very least they could have recorded the meetings so we could watch (or listen to) them after the fact. The exact feedback I received (on January 30th, 2013) was: "Unfortunately, we don’t have the facilities available to us at this time to enable a conference call and the Wi-Fi signal isn't guaranteed in the Centenary Suite, however we will be happy to look at any other options or ideas you may have." Anyway, I'm sure most people are as bored of reading my complaint as I am of repeating it, so I'll shut up now. Quote Link to comment Share on other sites More sharing options...
kmmfc Posted August 5, 2015 Report Share Posted August 5, 2015 Signed up my nephew for a junior membership last Thursday and have had no response yet from the Well Society. Sent a couple of e-mails and still received no response. Poor from the Well Society. The Well Society responded not long after I posted this so they are getting around to replying to people. Quote Link to comment Share on other sites More sharing options...
Al B Posted August 5, 2015 Report Share Posted August 5, 2015 I raised the issue of not being able to participate when the first Well Sociey meeting was planned and was fobbed off with the "we dont have internet or phone lines" excuse. Response was that they were using a meeting room with no internet or phone connection. Ooft, you would be all over that revision like a rash if someone else had said it! Quote Link to comment Share on other sites More sharing options...
weeyin Posted August 5, 2015 Report Share Posted August 5, 2015 Of course - that's why I dug out the exact response and posted it here. Specifically so you could point out my lack of attention to the details And now I'm a liar for talking about it after I said I was shutting up. Quote Link to comment Share on other sites More sharing options...
Cornelius_Tabernacle Posted August 5, 2015 Report Share Posted August 5, 2015 The Well Society responded not long after I posted this so they are getting around to replying to people. So they only get their act together once you complain about it publicly? This all seems about as organised as I expected them to be. Really shooting themselves in the foot by not having a solid structure in place before grabbing everyone's cash. Quote Link to comment Share on other sites More sharing options...
Kmcalpin Posted August 5, 2015 Report Share Posted August 5, 2015 This all seems about as organised as I expected them to be. Really shooting themselves in the foot by not having a solid structure in place before grabbing everyone's cash. What is your experience of joining the Society - have you encountered any problems? As for me I've experienced a few minor annoying snags but nothing major, although I can understand Weeyin's issue. I think you're exaggerating a bit when you wrote about the Society "grabbing everyone's cash". That kind of implies a Society rep is going around mugging fans and demanding payment. At the end of the day the Society, through its members, has prevented the club from entering administration and thats good enough for me. Quote Link to comment Share on other sites More sharing options...
superward Posted August 5, 2015 Report Share Posted August 5, 2015 I haven't had any problems at all really. Speaking as a member in Scotland. Can also see why the likes of weeyin is annoyed as an overseas too though. Given there is over 1000 members in the WS I would think/hope majority of experiences are ok and it's those with a bad experience speaking up up more than those with a good/normal experience. That is the usual with any service to be fair...people dont, in the main, talk about a decent service..only when it goes bad (which is fair enough I guess). All about expectation also. Joined via GoCardless and pack came through a few weeks later. For me that was OK as I was not really bothered about having a card or using any benefits straight away. Likely will never use them is my view. A few months later I cancelled in error at the bank end. Joined up again and took a phonecall then an email confirm from WS to link things up on the society end. All sorted within a week or so. Again fine for me. Most recently upped my membership and dropped another email to ensure all was OK and that was confirmed in 24hrs. (the email I referenced most recently) Quote Link to comment Share on other sites More sharing options...
Mad Dog Posted August 19, 2015 Report Share Posted August 19, 2015 Now that I'm back home I'm seriously considering joining the Well Society, just had a look at the website and there's a whole list of monthly amounts that can be paid via 'gocardless' or Paypal and it looks easy enough. Just wondering though, are there still the different membership types? Amber, Claret, Steel, etc. or have they been dropped in favour of the monthly contributions? The junior membership is now a one-off £25 plus £20 renewal which looks a good deal, I'll get my kids signed up for those. Quote Link to comment Share on other sites More sharing options...
Busta Nut Posted August 19, 2015 Report Share Posted August 19, 2015 I signed up two weeks ago to pay it up 1 Quote Link to comment Share on other sites More sharing options...
numpty Posted August 19, 2015 Report Share Posted August 19, 2015 Now that I'm back home I'm seriously considering joining the Well Society, just had a look at the website and there's a whole list of monthly amounts that can be paid via 'gocardless' or Paypal and it looks easy enough. Just wondering though, are there still the different membership types? Amber, Claret, Steel, etc. or have they been dropped in favour of the monthly contributions? Other than the Junior membership, it's just the monthly contributions now, and you unlock the Steel, Claret, Amber etc. benefits when your total contributions reach that level. Quote Link to comment Share on other sites More sharing options...
Mad Dog Posted August 19, 2015 Report Share Posted August 19, 2015 Okay, cheers mate. Edit: Signed myself up for monthly installments with paypal which was no bother at all. Doesn't seem to be a paypal option for junior membership so went with 'gocardless' but it never asked me for my bairn's names which seems a bit odd or am I supposed to provide that info elsewhere? Quote Link to comment Share on other sites More sharing options...
Gamst Posted August 20, 2015 Report Share Posted August 20, 2015 Okay, cheers mate. Edit: Signed myself up for monthly installments with paypal which was no bother at all. Doesn't seem to be a paypal option for junior membership so went with 'gocardless' but it never asked me for my bairn's names which seems a bit odd or am I supposed to provide that info elsewhere? When I signed up with go cardless I got an email from the society asking to confirm my details so they can send out membership things and stuff (Still awaiting that after 4 months) Quote Link to comment Share on other sites More sharing options...
Mad Dog Posted August 20, 2015 Report Share Posted August 20, 2015 Got an email just a moment ago from Gavin Mclure thanking me for my contributions, explaining the new structure and asking me for personal details. Quote Link to comment Share on other sites More sharing options...
WellSoc Posted August 20, 2015 Report Share Posted August 20, 2015 There's some general details here on new structure with further links to a Q&A and list of benefits that are unlocked at several milestones including the original steel, claret, amber levels http://www.thewellsociety.co.uk/2015/05/21/new-membership-structure-launched/ Quote Link to comment Share on other sites More sharing options...
Ianc Posted August 27, 2015 Report Share Posted August 27, 2015 Got my card etc this week. Obviously got the card printer stuff fixed. Quote Link to comment Share on other sites More sharing options...
Busta Nut Posted August 28, 2015 Report Share Posted August 28, 2015 ye get a card? 1 Quote Link to comment Share on other sites More sharing options...
Ianc Posted August 28, 2015 Report Share Posted August 28, 2015 Yup. Can do nothing with it. But it fills a wee windae in my wallet. 1 Quote Link to comment Share on other sites More sharing options...
Welldaft Mk1 Posted August 29, 2015 Report Share Posted August 29, 2015 http://www.dailymail.co.uk/sport/football/article-3215143/Motherwell-fan-ownership-proposal-jeopardy-unless-supporters-sign-warns-Les-Hutchison.html?ITO=1490&ns_mchannel=rss&ns_campaign=1490 Interesting and concerning in equal measure Only 360 signed up to direct debit - so only 20% of target. Since we only ever had 1000 members and not all were adult members - 2000 adult members seems overly ambitious. It is a challenge for most in this day and age to buy both a season ticket, merchandise, hospitality AND sign up for the Well Society. I signed up initially to one of the top packages and made a significant commitment to the club, fully aware that the money would be used up. My beef is that initially it was run quite well and the after Leanne left the momentum was lost. That and some of the original benefits were never forthcoming. That in itself was not an issue just another example where you set expectations and all too often with Motherwell, they fall well short and hardly encourage you to follow up with additional commitments. I am a broken record, but based purely on my experiences on the commercial side and the above I would have walked away a long time ago were it not for my passion for the club. I am sure the same could be said of many many others. No doubt I will commit to direct debit at some point. But if the club are to get anywhere near the numbers required they simply have to up their game, communicate better and most of all follow up and stay on top of ongoing commitments that membership to the Well Society offers. Past history suggests that will be very difficult to achieve. Back to Hutchisons comments - he must have gone into this knowing the to achieve 2000 would be a tall order. I am sure we are all very grateful for him coming in at the time he did and providing much needed finance and support. Without him we would be in right pickle, but I find his warnings of what may happen in the future a little annoying. I am sure most of it is done to make all on here aware of the situation and to do his utmost to get people to sign up. Not sure it is the correct strategy. Time will tell. Quote Link to comment Share on other sites More sharing options...
Busta Nut Posted August 29, 2015 Report Share Posted August 29, 2015 Les' tactic of trying to scare folk into joining, clearly not working Quote Link to comment Share on other sites More sharing options...
Busta Nut Posted August 29, 2015 Report Share Posted August 29, 2015 He is a fucking prick. Fuck him 2 Quote Link to comment Share on other sites More sharing options...
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