He is still relatively young and will and has made mistakes. He has some experienced businessmen in the background that will help him when it comes to matters commercial. It is hard to argue with the job he is doing. His absolute love for club comes across when he talks about the improvements around Fir Park. We can all see it and yes it is cosmetic to an extent, but I get the feeling it is almost akin to him talking about home improvements and in a way it is. There has been a noticeable improvement in almost all areas.
I still think it would be good to have targets and KPI’s around response times etc. The biggest bugbear over past several years is not getting responses or getting very delayed responses to enquiries even those that are about putting revenue into the club, ticketing and hospitality etc.
I hope he and the club continue on this upward path.