Could you then please tell me why when i phoned up at the weekend to order Nancy photos, that i was told that they wouldn't be delivered in time for Christmas? No point advertising on the website and quoting on here if you're not able to fulfil promises.
I then tried to order them over the phone, so i could collect them this week and was told to call back in half an hour, which i did to then be told that my credit card details could not be taken over the phone unless my purchase was being posted, due to security reasons, which seems like absolute bollocks to me. Surely a simple check on a database would confirm that i was a season ticket holder and you could ask me any security questions that you like - or would that be too difficult?
Now i'm sorry if i've offended anyone, wasn't going to post anything but then i read this thread and it really pissed me off after the service that I received...
Yet again poor customer service from the club.
