I work in a team, and tend to understand why things have to be done a certain way, for the benefit of the department and the service delivery and so on. There are team members who do their own thing, despite being asked to work in a specific way, with the result that mugs like me have to do THEIR job too(on occasions). Our Chief can be a pain sometimes, but she gets paid to do her job, which involves making sure we do ours. No matter how many times folks are reminded to certain things within a time scale, no matter how many times we're reminded to work towards targets, no matter how many times we are encouraged to work within an acceptable clinical style, there are staff who interpret instruction differently(basically they won't do as their asked). I imagine Jim Gannon may have similar issues at present. He knows what is successful, (he has a track record...no??). You can take horses to water and all that...