Yeah, never had any negative feeings towards him either.
To his credit, he comes out and confronts things, whether it be on Twitter or interviews etc, when it could be easier to just hide.
I think some have alluded to this too, but there's sometimes a certain snobbery towards him because he was an 'ordinary' fan. It doesn't help either that his role gets exaggerated.
Everyone starts somewhere. The club isn't perfect, but there have been certain positive things put in place, particularly off the field, which would be more within his remit than player/managerial appointments etc.
Don't know him personally, but he clearly has the club's best interests at heart and I've witnessed him in the main stand getting just as exasperated as the rest of us during games.
I think he's an asset tbh.