Fair play TL, I can see where you are coming from, particularly with the United hat on. The sales/marketing drive can be sickening at times when community values and a love for a club is sadly overlooked.
On this occassion though, the ticket office is there to provide us paying customers with a service. And while they have admitted an error in not notifying us of an early closing time a couple of days before a ticket match, the arrogant response from a senior member of staff is bang out of order and harps back to the old regime at Fir Park.
Digressing slightly, I think its pretty poor that the office is not opened this morning. Yes I know the tickets have been on sale for donkeys but gone are the days when you can wake up on a Saturday morning with a sudden urge to get yourself a ticket and follow your team away from home. Dare I say that if it wasn't the weekend before Christmas, the office may well be open this morning?