Agree 100%. For too long now, decades in fact, we've had players (or their agents) making controversial statements in the press and the fans jumping up and down slagging off the club as a result. The club is quite entitled to reply to defend itself and in this case it has struck the right note. As far as the BBC is concerned, it could have waited a tad longer to publish a balanced report. The story wasn't that urgent. Sometimes journalists can ring you up, pose a complex question/query and demand a reply there and then. If you say that you'll ring them back they'll just go ahead and publish, saying that the organisation wouldn't comment.
When similar situations arise in future I'd expect and hope that the club will defend itself and reply, in a reasonable tone.