League Cup Semi Motherwell v St Mirren 1/11/2025

[weeyin]

1 hour ago, wellfan said:

Remember, Neil Doncaster might be even more useless than the SFA.

That's true. He'd probably find a way to make us lose money.

[grizzlyg]

I will need to phone club tomorrow.  I have downloaded Hampden app but when I go to buy tickets it only gives me option for singing section. D and F1 are light blue and doesn't give me option to purchase, bloody farcical 

[well_said]

2 hours ago, wellfan said:

Remember, Neil Doncaster might be even more useless than the SFA.

No nights about it, a total fud.

[mio]

8 minutes ago, grizzlyg said:

I will need to phone club tomorrow.  I have downloaded Hampden app but when I go to buy tickets it only gives me option for singing section. D and F1 are light blue and doesn't give me option to purchase, bloody farcical 

The girl in there was really helpful with me today. She booked the 5 tickets for me via my MFC account (which I now can’t access?) so I’m booked for the south stand. It’s paid for and she’s confirmed it but I never got an email.

so all in….. I think it’s ok but who the fk knows!!! 

[grizzlyg]

9 minutes ago, mio said:

The girl in there was really helpful with me today. She booked the 5 tickets for me via my MFC account (which I now can’t access?) so I’m booked for the south stand. It’s paid for and she’s confirmed it but I never got an email.

so all in….. I think it’s ok but who the fk knows!!! 

Cheers pal, appreciate it. Was just testing to see if i could get access. Need to check what lads are doing and how many we need,  as long as one of us books them that's the main thing

[weeyin]

45 minutes ago, grizzlyg said:

I will need to phone club tomorrow.  I have downloaded Hampden app but when I go to buy tickets it only gives me option for singing section. D and F1 are light blue and doesn't give me option to purchase, bloody farcical 

After all your complaints, your account has obviously been permanently flagged as "Singing Section Only" for all future events.

You might as well give in now, and invest in a drum.

[twistandshout1983]

Hampden ticket purchased , not by me

Bus ticket purchased with Club 100 before the Aberdeen game

Come on the Well 😄 

[grizzlyg]

27 minutes ago, weeyin said:

After all your complaints, your account has obviously been permanently flagged as "Singing Section Only" for all future events.

You might as well give in now, and invest in a drum.

🤣🤣🤣 I am beginning to think that might be the case 🤣

[texanwellfan]

Ok that’s it! I’m not going now! 
😂😂😂

[SteelmaninOZ]

2 hours ago, grizzlyg said:

🤣🤣🤣 I am beginning to think that might be the case 🤣

Boom boom tish 

[Kmcalpin]

I see there's some instructions on the Official Site. They're all good and well if you buy the tickets personally, but the process is not entirely clear if someone else has bought them for you. There is a cursory reference to buying a ticket for other people but not to receiving it from them. 

Also, the instructions say that the tickets are for sale to season ticket holders only, in the first instance, and that they can buy as many as they wish. They don't make clear however that they can be bought for non season ticket holders.  Maybe just semantics. 

A right dog's dinner. 

Presumably there will be a physical help facility outside the stadium on matchday?  

[Spiderpig]

8 hours ago, Kmcalpin said:

 

Presumably there will be a physical help facility outside the stadium on matchday?  

There will be Dave, the helpful stewards and police Scotlands finest telling you to stop holding up the queue arguing about QR codes or you are off to jail

[Kmcalpin]

1 hour ago, Spiderpig said:

There will be Dave, the helpful stewards and police Scotlands finest telling you to stop holding up the queue arguing g about QR codes or you are off to jail

At the semi final last year, one of our party had cause to ask a steward for advice, outside the stadium. His colleague had to intervene however as the original steward didn't speak any English. 

[coldonmac]

There also appears to an inconsistency in the instructions:

Step 3 – Get Ready for Matchday

Once you have the Hampden Park tickets app and have purchased your ticket via the Motherwell FC online ticketing platform, your ticket will show up in the Hampden App.

The QR code will go live on the morning of the game.

We strongly recommend you open and load your ticket at home before leaving for the match as this will save inconvenience at the turnstiles.

Using the Hampden Tickets App 

• Download the App (phones only, not tablets).
• Register with your ticket email. Accept terms. Allow Bluetooth/contacts if you want to transfer tickets easily.
• Verify – a 6-digit code will be emailed to you every time you log in.
• Find your tickets – they’ll appear in “My Tickets” (the week of the game, or within minutes if you buy last-minute).

 

At the moment I don't have anything on the Hampden app but have received an email from the Club saying I've purchased tickets. 

 

[grizzlyg]

13 hours ago, grizzlyg said:

I will need to phone club tomorrow.  I have downloaded Hampden app but when I go to buy tickets it only gives me option for singing section. D and F1 are light blue and doesn't give me option to purchase, bloody farcical 

Apologies for rant yesterday.  Still having same issues when I go online do will phone club. It is only letting me buy tickets for singing section where of course atmosphere will be great.  I am too old for that section these days and after a few jokes I would get chucked oot. 🤣🤣

Will phone club

[grizzlyg]

All sorted thanks to lovely girl at ticket office. Reset my login so I can now access all ticket areas.

Bet ye can all relax now that my issues resolved 🤣🤣🤣

COYW

[joewarkfanclub]

The system IS pretty straight forward. Albeit the instructions are far from clear.

I go to Scotland games, so Im fairly comfortable with the Hampden App, which does actually work quite well.

Season ticket holders can buy for themselves and as many others as they like.

All they need to do is download the Hampden App and link it to the same email your season ticket is linked to.

During the week of the game all the tickets will be sent to your app. You can then scan in all your group before entering yourself.

If you want to distribute the tickets, get each member of your group to download the Hampden App and link an email. You can then send them the ticket via the app.

If you are buying for other season ticket holders, you get the opportunity to provide their details when buying the tickets.

If they also have the Hampden App, I presume the ticket will go straight to their app during the week of the game, although Im not 100% on that as Ive never done it before. If not you can still distribute as above.

It is a bit of a faff on first use, but once you understand it, it really is pretty simple.

I do get why people are getting annoyed though. It is a lot of change to get used to.

Also, never had an issue with the QR code at the gate. Unlike the paper copies which preceded the app, which were a nightmare to scan.

[mio]

20 minutes ago, joewarkfanclub said:

The system IS pretty straight forward. Albeit the instructions are far from clear.

I go to Scotland games, so Im fairly comfortable with the Hampden App, which does actually work quite well.

Season ticket holders can buy for themselves and as many others as they like.

All they need to do is download the Hampden App and link it to the same email your season ticket is linked to.

During the week of the game all the tickets will be sent to your app. You can then scan in all your group before entering yourself.

If you want to distribute the tickets, get each member of your group to download the Hampden App and link an email. You can then send them the ticket via the app.

If you are buying for other season ticket holders, you get the opportunity to provide their details when buying the tickets.

If they also have the Hampden App, I presume the ticket will go straight to their app during the week of the game, although Im not 100% on that as Ive never done it before. If not you can still distribute as above.

It is a bit of a faff on first use, but once you understand it, it really is pretty simple.

I do get why people are getting annoyed though. It is a lot of change to get used to.

Also, never had an issue with the QR code at the gate. Unlike the paper copies which preceded the app, which were a nightmare to scan.

I think for the majority of people it’s fine, if I were just going myself or with my kid, great no problem, it’s the modern way of things. We just download and app and accept it is what it is.

my issue is with older people and I know many who are completely lost in the modern world and rely heavily on others. Football and going to football is the only enjoyment in their life usually and they are being made feel like sh1t and made feel like they can’t go to games such as this. Part of their life was nipping up to the ticket office and getting a ticket… easy. Now they go up and no fault to the staff there, they are being punted to find someone elsewhere who can help them out.

It’s a shame and for us as a community club I think we are alienating a dedicated fan base of oldies who we should be supporting. 

[joewarkfanclub]

15 minutes ago, mio said:

I think for the majority of people it’s fine, if I were just going myself or with my kid, great no problem, it’s the modern way of things. We just download and app and accept it is what it is.

my issue is with older people and I know many who are completely lost in the modern world and rely heavily on others. Football and going to football is the only enjoyment in their life usually and they are being made feel like sh1t and made feel like they can’t go to games such as this. Part of their life was nipping up to the ticket office and getting a ticket… easy. Now they go up and no fault to the staff there, they are being punted to find someone elsewhere who can help them out.

It’s a shame and for us as a community club I think we are alienating a dedicated fan base of oldies who we should be supporting. 

Oh I definitely agree with that.

There is undoubtedly "social engineering" ongoing to get every facet of our life online and electronically controlled.

Some of it is good and can make a lot of things easier. Others, it could be suggested, could be used for more nefarious purposes.

Regardless, the way the older generation are being left to "like it or lump it" doesnt sit well.......