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Motherwell v Hearts 09/5/2026


SteelmaninOZ
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Anyone know why we can’t buy tickets online for the hearts game? I’ve logged in to get a ticket for my son and it says “Tickets are not yet available”?

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Haven't been able to buy tickets for the Hearts game either - I'm no longer a ST holder (was for 30 years), and have purchased tickets using the new system before. Are tickets only available to ST holders? I get the following message "

This event is not yet available to you
Unfortunately, you don't have the correct permissions on your account to purchase this event."
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33 minutes ago, mio said:

Anyone know why we can’t buy tickets online for the hearts game? I’ve logged in to get a ticket for my son and it says “Tickets are not yet available”?

I don’t tend to login for home games so I don’t know the answer. However, could it be to mitigate Hearts fans getting home tickets? I suspect more than 4,500 will be planning to head through. 

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9 hours ago, Lobey_Dosser said:

I don’t tend to login for home games so I don’t know the answer. However, could it be to mitigate Hearts fans getting home tickets? I suspect more than 4,500 will be planning to head through. 

I wondered if that was the case, but it says you can buy them online and there's nothing to say you have to pick up physical tickets at Fir Park, as with Old Firm games. Poor stuff when you're trying to encourage folk to come to games.

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58 minutes ago, bobbybingo said:

 Poor stuff when you're trying to encourage folk to come to games.

Aye, its poor customer service. IF the problem is down to IT issues, then the club could have put out a short and simple statement to that effect, and yes, I know it was the holiday weekend for some.   

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1 hour ago, Kmcalpin said:

Aye, its poor customer service. IF the problem is down to IT issues, then the club could have put out a short and simple statement to that effect, and yes, I know it was the holiday weekend for some.   

I haven't had a season ticket for a good few years because of my job, but I've been to more games this season than I have for a long time. Buying online hasn't been too much of an issue, but it has been a bit wonky at times. I somehow managed to get a ticket for Parkhead before they closed that loophole. Lucky for me, but annoying if you're a ST holder. And I know there's an ongoing problem for folk with linked accounts trying to buy multiple tickets for away games.

I picked up our Hearts tickets at the office as soon as they went on sale, along with one for the Celtic game, but I noticed the ST only message on the official site at least a week ago. As you say, a wee message to clarify things surely wouldn't be too difficult, and they should be pulling out all the stops to get people back to Fir Park while the demand is there.

 

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